Service Updates 服务调整 (15/12/2023)

All visitors are required to wear a mask before interacting directly with residents, and before entering the TCM Centres.

2 May 2023 

Our ward visitation policy is as follows. We will continue to monitor the situation and review the policy.

  1. The following adjustments will come into effect from 15 Feb 2023.
  2. Visitation hours: 11 am – 2pm and 5 pm – 8 pm daily. No booking is required.
  3. Registration will be closed 15 mins before the end of each visitation time slot (i.e. at 1.45 pm and 7.45 pm)
  4. Each resident is allowed to receive only up to 3 visitors at any time.
  5. If the ward is overcrowded, our security officers may decline visitors or reduce the number of visitors allowed for each resident.
  6. Visitors are required to don a mask before interacting directly with residents.
  7. No eating or drinking is allowed during the visits.
  8. During the visits, visitors are to remain at the designated visiting area. Visitors are not allowed to mingle with other residents or walk around the ward.
  9. Visitors are not allowed to use the toilets in the wards.
  10. Visitors who do not comply with the above will be prohibited from future visits.



  1. 以下调整将于2023年2月15日起生效。
  2. 探访时间为每天11:00 – 14:00和17:00 – 20:00。探访无需事先预约。
  3. 探访登记将在每个探访时段结束的15分钟前终止(13:45及19:45)。
  4. 每名院友每次探访仅限3名探访者前来。
  5. 若病房过度拥挤,本院的保安人员将可能拒绝访客,或进一步限制每位院友的探访者人数。
  6. 探访者与院友接触前必须时刻戴好口罩。
  7. 请勿在探访时饮食。
  8. 探访时,探访者需留在指定探访区。请勿与其他院友交谈,或在病房内随处走动。
  9. 请勿使用病房内的厕所。
  10. 不遵守以上事项者将被禁止日后探访。

10 Apr 2023  

To reduce waiting time and to enhance your visiting experience, our TCM Centre at Serangoon Road is conducting a trial for the majority of our patients to consult our physicians on an appointment-based system. You may make an appointment directly at the Centre or call 6422 1242 from Mon to Sat, 9 am to 5 pm (exclude public holidays) during the trial period.

Click here for our TCM Centres‘ opening hours.


本院位于实龙岗路的中医门诊中心正在试行新预约制度,以预约方式为大部分病人看诊。在试用期内预约看诊,你可直接到中医门诊中心或致电6422 1242查询 (只限星期一至六,早上9点至下午5点,公共假期除外)。


Please note that effective 1st January 2024, the operating hours for our Business Office and Admission Office will be as follows:

Monday to Friday : 8.30am to 5.30pm

Weekends & Public Holidays : Closed

本院商务办事处及入院登记处将从2024年1月1日起 调整营运时间

周一至周五:8.30am – 5.30pm

周末及假日:休 息