Our Strategy

Since its founding in 1910, KWSH has remained committed to its role as a charitable organisation, dedicated to addressing the healthcare needs of the elderly in the community.

In May 2023, the KWSH Board of Directors approved a 10-year strategic plan extending through 2033.

KWSH will be guided by the following strategic thrusts and priorities.

KWSH’s strategy, which encompasses the 3Cs, guides us in becoming an institution of choice for clients, a preferred workplace for employees, and a leading organisation in intermediate and long-term care. This will be enhanced by our adoption of ESG principles aimed at creating a lasting positive impact on our community and the environment.

Care for clients and the community
Expand capacity and capabilities

Culture of innovation and improvement
Embrace technology and upskill staff

Centre of excellence
Develop competencies and raise care standards for the ILTC sector

Senior Management

Dr Mok Ying Jang

Dr Richard Tan

Ms Jessy Chang

Ms Patricia Teh

Mr William Chan

Ms Michelle Lew

Ms Poh Seok Ching

Mr Tan Kok Hwa

Ms Leah Yoong

Organisation Chart

With the enactment of The Kwong-Wai-Shiu Free Hospital (Transfer of Undertaking and Dissolution) Act 2017 on 19 May 2017, the old Kwong-Wai-Shiu Hospital Ordinance, enacted in 1910 when KWSH was founded, has ceased to exist. Instead, a successor company, in the form of a company limited by guarantee, has taken over all the assets and liabilities, thus allowing KWSH to operate under a modernised corporate structure. Such changes provide KWSH with greater flexibility to provide quality healthcare services to Singaporeans.

The Kwong-Wai-Shiu Free Hospital (Transfer of Undertaking and Dissolution) Bill was first read in Parliament on 7 November 2016 and subsequently passed on 3 April 2017.

Click the following links to view the complete documents:
The Kwong-Wai-Shiu Free Hospital (Transfer of Undertaking and Dissolution) Act 2017
The Kwong-Wai-Shiu Free Hospital (Transfer of Undertaking and Dissolution) (Transfer Date) Notification 2017
The Kwong-Wai-Shiu Free Hospital (Transfer of Undertaking and Dissolution) Bill 2016

Open performance appraisals are conducted with staff annually. Staff are assessed based on their competencies and performance. The appraisal provides for planning of work objectives, training and development needs, and feedback on performance. 

The appointment and setting of remuneration for key staff would be subjected to approval by the HR Committee.